{"id":1310,"date":"2025-01-27T12:35:23","date_gmt":"2025-01-27T12:35:23","guid":{"rendered":"https:\/\/juanateresa.com.co\/?page_id=1310"},"modified":"2025-03-11T23:51:04","modified_gmt":"2025-03-11T23:51:04","slug":"centro-de-apoyo","status":"publish","type":"page","link":"https:\/\/juanateresa.com.co\/en\/centro-de-apoyo\/","title":{"rendered":"Support Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1310\" class=\"elementor elementor-1310\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bdf4057 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2bdf4057\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2cb20b14\" data-id=\"2cb20b14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3479f9d9 elementor-widget elementor-widget-heading\" data-id=\"3479f9d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support Center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6847a339 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6847a339\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e00a72\" data-id=\"1e00a72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62f568c4 elementor-widget elementor-widget-heading\" data-id=\"62f568c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">questions and answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28d8374e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-betterdocs-search-form\" data-id=\"28d8374e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"betterdocs-search-form.default\">\n\t\t\t\t\t<div class=\"betterdocs-search-form-widget-wrapper\"><div class=\"betterdocs-search-modal-layout-1\" id=\"betterdocs-search-modal\" data-placeholder=\"Search\" data-headingtag=\"h1\" data-subheadingtag=\"p\" data-buttontext=\"Search\" data-numberofdocs=\"5\" data-numberoffaqs=\"5\" data-enable_faq_search=\"1\" data-enable_docs_search=\"1\" data-searchbutton=\"1\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-894cff8 elementor-hidden-desktop elementor-hidden-laptop elementor-widget elementor-widget-betterdocs-search-form\" data-id=\"894cff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"betterdocs-search-form.default\">\n\t\t\t\t\t<div\n\tclass=\"betterdocs-elementor betterdocs-search-form-wrapper\">\n\t<div class=\"betterdocs-live-search\">\n\t\n\t<form class=\"betterdocs-searchform betterdocs-advance-searchform\" action=\"\">\n\t\t<div class=\"betterdocs-searchform-input-wrap\">\n\t\t\t<svg class=\"docs-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"38px\" viewbox=\"0 0 50 50\" version=\"1.1\">\n\t\t\t\t<g id=\"surface1\">\n\t\t\t\t\t<path d=\"M 21 3 C 11.601563 3 4 10.601563 4 20 C 4 29.398438 11.601563 37 21 37 C 24.355469 37 27.460938 36.015625 30.09375 34.34375 L 42.375 46.625 L 46.625 42.375 L 34.5 30.28125 C 36.679688 27.421875 38 23.878906 38 20 C 38 10.601563 30.398438 3 21 3 Z M 21 7 C 28.199219 7 34 12.800781 34 20 C 34 27.199219 28.199219 33 21 33 C 13.800781 33 8 27.199219 8 20 C 8 12.800781 13.800781 7 21 7 Z \"><\/path>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<input type=\"text\" class=\"betterdocs-search-field\" name=\"s\" aria-label=\"Search Input\" placeholder=\"Search\" autocomplete=\"off\" value=\"\">\n\t\t\t<svg class=\"docs-search-loader\" width=\"38\" height=\"38\" viewbox=\"0 0 38 38\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke=\"#444b54\">\n\t\t\t\t<g fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<g transform=\"translate(1 1)\" stroke-width=\"2\">\n\t\t\t\t\t\t<circle stroke-opacity=\".5\" cx=\"18\" cy=\"18\" r=\"18\" \/>\n\t\t\t\t\t\t<path d=\"M36 18c0-9.94-8.06-18-18-18\">\n\t\t\t\t\t\t\t<animatetransform attributename=\"transform\" type=\"rotate\" from=\"0 18 18\" to=\"360 18 18\" dur=\"1s\" repeatcount=\"indefinite\" \/>\n\t\t\t\t\t\t<\/path>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"docs-search-close\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38px\" viewbox=\"0 0 128 128\">\n\t\t\t\t<path fill=\"#fff\" d=\"M64 14A50 50 0 1 0 64 114A50 50 0 1 0 64 14Z\" transform=\"rotate(-45.001 64 64.001)\"><\/path>\n\t\t\t\t<path class=\"close-border\" d=\"M64,117c-14.2,0-27.5-5.5-37.5-15.5c-20.7-20.7-20.7-54.3,0-75C36.5,16.5,49.8,11,64,11c14.2,0,27.5,5.5,37.5,15.5c10,10,15.5,23.3,15.5,37.5s-5.5,27.5-15.5,37.5C91.5,111.5,78.2,117,64,117z M64,17c-12.6,0-24.4,4.9-33.2,13.8c-18.3,18.3-18.3,48.1,0,66.5C39.6,106.1,51.4,111,64,111c12.6,0,24.4-4.9,33.2-13.8S111,76.6,111,64s-4.9-24.4-13.8-33.2S76.6,17,64,17z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M53.4,77.6c-0.8,0-1.5-0.3-2.1-0.9c-1.2-1.2-1.2-3.1,0-4.2l21.2-21.2c1.2-1.2,3.1-1.2,4.2,0c1.2,1.2,1.2,3.1,0,4.2L55.5,76.7C54.9,77.3,54.2,77.6,53.4,77.6z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M74.6,77.6c-0.8,0-1.5-0.3-2.1-0.9L51.3,55.5c-1.2-1.2-1.2-3.1,0-4.2c1.2-1.2,3.1-1.2,4.2,0l21.2,21.2c1.2,1.2,1.2,3.1,0,4.2C76.1,77.3,75.4,77.6,74.6,77.6z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" value=\"Search\" aria-label=\"Search Submit\" class=\"betterdocs-search-submit\" \/>\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-20d1f1cb elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20d1f1cb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-67432582 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"67432582\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67b7a79e elementor-widget elementor-widget-betterdocs-sidebar\" data-id=\"67b7a79e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"betterdocs-sidebar.default\">\n\t\t\t\t\t<aside\n\tclass=\"betterdocs-elementor-single-sidebar betterdocs-elementor betterdocs-sidebar betterdocs-full-sidebar-left betterdocs-sidebar-layout-7 betterdocs-background\" id=\"betterdocs-full-sidebar-left\">\n\t<div class=\"betterdocs-sidebar-content betterdocs-category-sidebar betterdocs-height\">\n\t\t\n<div\n\tclass=\"betterdocs-category-grid-wrapper betterdocs-shortcode\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper layout-1 layout-flex docs-col-1\" data-column_desktop=\"1\" style=\"--column: 1;\">\n\t\t\n<article\n\tdata-id=\"110\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon\"><img decoding=\"async\" alt=\"\" class=\"betterdocs-category-folder-img\" src=\"https:\/\/juanateresa.com.co\/wp-content\/uploads\/2025\/01\/1687339820000-eACRiw.png.png\" \/><\/span><\/div>\n<h2 class=\"betterdocs-category-title\">Questions<\/h2>\n<div data-count=\"6\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 6 \t<\/span>\n<\/div>\n<svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"angle-down\"\n    class=\"betterdocs-category-collapse cat-list-arrow-down svg-inline--fa fa-angle-down fa-w-10\"\n    role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 320 512\"\n\theight=\"15px\" width=\"15px\">\n    <path fill=\"currentColor\" d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path>\n<\/svg>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/1730\/\"><span>Reimbursement<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/devoluciones-y-cambios\/\"><span>Returns and exchanges<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/politica-de-garantia-de-prendas\/\"><span>Warranty policy<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/__trashed\/\"><span>Shipment of orders<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/envio-de-pedidos\/\"><span>Payment and cancellations<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/cuidado-de-prendas-y-tallas\/\"><span>Garment Care and Sizing<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n\t<\/div>\n<\/aside>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5d2d26ab\" data-id=\"5d2d26ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2e5f4a elementor-hidden-desktop elementor-widget elementor-widget-betterdocs-category-archive-list\" data-id=\"f2e5f4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"betterdocs-category-archive-list.default\">\n\t\t\t\t\t\n<ul class=\"betterdocs-articles-list\">\n\t<li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/1730\/\"><span>Reimbursement<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/devoluciones-y-cambios\/\"><span>Returns and exchanges<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/politica-de-garantia-de-prendas\/\"><span>Warranty policy<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/__trashed\/\"><span>Shipment of orders<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/envio-de-pedidos\/\"><span>Payment and cancellations<\/span> <\/a><\/li><li><svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewbox=\"0 0 100 100\" xml:space=\"preserve\">\n<g id=\"Icon\">\n\t<path class=\"st0\" d=\"M90.6,87c0,3.4-1.3,6.6-3.7,9c-2.4,2.4-5.6,3.7-9,3.7H22.5c-3.4,0-6.6-1.3-9-3.7c-2.4-2.4-3.7-5.6-3.7-9V13.1\t\tc0-3.4,1.3-6.6,3.7-9c2.4-2.4,5.6-3.7,9-3.7h39.7c2.1,0,4.2,0.8,5.7,2.4l20.4,20.4c1.5,1.5,2.4,3.6,2.4,5.7V87z M83.7,87V28.9\t\tc0-0.3-0.1-0.6-0.3-0.8L62.9,7.7c-0.2-0.2-0.5-0.3-0.8-0.3H22.5c-1.5,0-3,0.6-4.1,1.7c-1.1,1.1-1.7,2.5-1.7,4.1V87\t\tc0,1.5,0.6,3,1.7,4.1c1.1,1.1,2.5,1.7,4.1,1.7h55.4c1.5,0,3-0.6,4.1-1.7C83.1,90,83.7,88.6,83.7,87z\"\/>\n\t<path class=\"st0\" d=\"M60.6,6.2c0-1.9,1.6-3.5,3.5-3.5s3.5,1.6,3.5,3.5v16.2c0,0.6,0.5,1.2,1.2,1.2h16.2c1.9,0,3.5,1.6,3.5,3.5\t\ts-1.6,3.5-3.5,3.5H68.7c-4.5,0-8.1-3.6-8.1-8.1V6.2z\"\/>\n\t<path class=\"st0\" d=\"M31.7,46.6c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,62.8c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h36.9c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n\t<path class=\"st0\" d=\"M31.7,79c-1.9,0-3.5-1.6-3.5-3.5c0-1.9,1.6-3.5,3.5-3.5h20.8c1.9,0,3.5,1.6,3.5,3.5c0,1.9-1.6,3.5-3.5,3.5\t\tH31.7z\"\/>\n<\/g>\n<\/svg>\n<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/cuidado-de-prendas-y-tallas\/\"><span>Garment Care and Sizing<\/span> <\/a><\/li><\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19cec534 elementor-widget elementor-widget-betterdocs-breadcrumb\" data-id=\"19cec534\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"betterdocs-breadcrumb.default\">\n\t\t\t\t\t\n<nav\n\tclass=\"betterdocs-breadcrumb layout-1\" id=\"betterdocs-breadcrumb\">\n\t<ul class=\"betterdocs-breadcrumb-list\">\n\t\t\t\t\t\t<li class=\"betterdocs-breadcrumb-item item-home\">\n\t\t\t\t<a href='https:\/\/juanateresa.com.co\/en\/' class='bread-link' title='Home'>Home<\/a>\t\t\t\t<\/li>\n\t\t\t\t<li class=\"betterdocs-breadcrumb-item breadcrumb-delimiter\">\n    <span class=\"icon-container\">\n        <svg class=\"breadcrumb-delimiter-icon svg-inline--fa fa-angle-right fa-w-8\" aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"angle-right\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 512\">\n            <path fill=\"currentColor\" d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path>\n        <\/svg>\n    <\/span>\n<\/li>\t\t\t\t\t\t<li class=\"betterdocs-breadcrumb-item item-cat item-custom-post-type-docs\">\n\t\t\t\t<a href='https:\/\/juanateresa.com.co\/en\/docs\/' class='bread-link' title='Documentation'>Documentation<\/a>\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n<\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bceeea elementor-widget elementor-widget-elementskit-accordion\" data-id=\"5bceeea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a1e8f1323b84\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-5bceeea\">\n                        <a href=\"#collapse-0a257676a1e8f1323b84\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0a257676a1e8f1323b84\" aria-expanded=\"true\" aria-controls=\"Collapse-0a257676a1e8f1323b84\">\n                            \n                            <span class=\"ekit-accordion-title\">How can I return an item and how long do I have to return it?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0a257676a1e8f1323b84\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-5bceeea\" data-parent=\"#accordion-6a1e8f1323b84\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If your purchase did not meet your expectations, you may request a refund by notifying us via email at soporte@juanateresa.com.co within seven (7) business days of receipt of your purchase. <br \/>To complete the process, make sure that: <br \/>\u25cf Items are in their original condition and with all tags intact. <br \/>\u25cf Present the purchase receipt along with the items to be returned.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-5bceeea\">\n                        <a href=\"#collapse-dc67d906a1e8f1323b84\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-dc67d906a1e8f1323b84\" aria-expanded=\"true\" aria-controls=\"Collapse-dc67d906a1e8f1323b84\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I change the size or color of an item?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-dc67d906a1e8f1323b84\" class=\"show collapse\" aria-labelledby=\"primaryHeading-1-5bceeea\" data-parent=\"#accordion-6a1e8f1323b84\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If your purchase did not meet your expectations, you may request an exchange of size or color, subject to availability at the time of exchange. <br \/>To do so, you must: <br \/>\u25cf Make the request within seven (7) working days after the <br \/>reception of the product. <br \/>\u25cf Make sure the item is in its original condition, with all tags and labels intact. <br \/>\u25cf Present the purchase receipt.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-587aa252 elementor-widget elementor-widget-betterdocs-navigation\" data-id=\"587aa252\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"betterdocs-navigation.default\">\n\t\t\t\t\t\n<div\n\tclass=\"docs-navigation\">\n\t<a href=\"https:\/\/juanateresa.com.co\/en\/docs\/envio-de-pedidos\/\" rel=\"prev\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"42px\" viewbox=\"0 0 50 50\" version=\"1.1\"><g id=\"surface1\"><path style=\" \" d=\"M 11.957031 13.988281 C 11.699219 14.003906 11.457031 14.117188 11.28125 14.308594 L 1.015625 25 L 11.28125 35.691406 C 11.527344 35.953125 11.894531 36.0625 12.242188 35.976563 C 12.589844 35.890625 12.867188 35.625 12.964844 35.28125 C 13.066406 34.933594 12.972656 34.5625 12.71875 34.308594 L 4.746094 26 L 48 26 C 48.359375 26.003906 48.695313 25.816406 48.878906 25.503906 C 49.058594 25.191406 49.058594 24.808594 48.878906 24.496094 C 48.695313 24.183594 48.359375 23.996094 48 24 L 4.746094 24 L 12.71875 15.691406 C 13.011719 15.398438 13.09375 14.957031 12.921875 14.582031 C 12.753906 14.203125 12.371094 13.96875 11.957031 13.988281 Z \"><\/path><\/g><\/svg> Payment and cancellations<\/a><a href=\"https:\/\/juanateresa.com.co\/en\/docs\/devoluciones-y-cambios\/\" rel=\"next\">Returns and exchanges <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"42px\" viewbox=\"0 0 50 50\" version=\"1.1\"><g id=\"surface1\"><path style=\" \" d=\"M 38.035156 13.988281 C 37.628906 13.980469 37.257813 14.222656 37.09375 14.59375 C 36.933594 14.96875 37.015625 15.402344 37.300781 15.691406 L 45.277344 24 L 2.023438 24 C 1.664063 23.996094 1.328125 24.183594 1.148438 24.496094 C 0.964844 24.808594 0.964844 25.191406 1.148438 25.503906 C 1.328125 25.816406 1.664063 26.003906 2.023438 26 L 45.277344 26 L 37.300781 34.308594 C 36.917969 34.707031 36.933594 35.339844 37.332031 35.722656 C 37.730469 36.105469 38.363281 36.09375 38.746094 35.691406 L 49.011719 25 L 38.746094 14.308594 C 38.5625 14.109375 38.304688 13.996094 38.035156 13.988281 Z \"><\/path><\/g><\/svg><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68baae48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68baae48\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a312149\" data-id=\"4a312149\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support Center Questions &amp; Answers Questions 6 Returns &amp; Exchanges Refunds Warranty Policy Order Shipping Payment &amp; Cancellations Garment Care &amp; Sizing How can I return an item and how long do I have to do so? If the purchase you made did not meet your expectations, you can request a return by notifying us through our [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1310","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/pages\/1310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/comments?post=1310"}],"version-history":[{"count":181,"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/pages\/1310\/revisions"}],"predecessor-version":[{"id":3620,"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/pages\/1310\/revisions\/3620"}],"wp:attachment":[{"href":"https:\/\/juanateresa.com.co\/en\/wp-json\/wp\/v2\/media?parent=1310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}